FAQ
Find answers to your questions or contact us and ask in person
We make every effort to make the booking process as easy as possible for you. To make booking the perfect trip as easy as possible, we've created our own, very simple and short reservation form. After completing it, you can quickly and securely confirm your request with a payment via fast online transfer, credit card, traditional transfer, or Dot Pay installments. We strive to ensure the number of places and apartment availability are always up to date. However, sometimes, especially when booking during the peak fall/winter season, we must first confirm your reservation with our contractor, in which case we will contact you directly (usually within 48 hours).
We accept all reservations only online through our website. If you have any questions about your trip before booking, please feel free to call or email us at biuro@feeltheflow.pl
First and foremost, the nature of the trip . This is the most important element that influences subsequent satisfaction with the trip.
Camps are trips focused on team-building, shared activities, and après-ski life. They are primarily intended for adults and those who want to actively spend time with other participants.
Family trips are designed for families with children and those seeking a more peaceful getaway. These aren't party trips, although our parents still have time for après-ski.
It is also worth paying attention to issues such as:
distance from the ski lifts,
number of kilometers of ski slopes,
standard and equipment of the facility,
type of food,
date and level of advancement of participants.
We describe each of this information in detail in our offers.
If you're unsure which trip is best for you, contact our hotline. A 10-minute call is usually enough to find the best deal for your needs, saving you time sifting through numerous options.
Our trips are designed for everyone, regardless of skill level! Those who don't know how to ride can sign up for a trip with a training package and on-site equipment rental. The wide Alpine slopes are the perfect place to take your first steps on a snowboard or ski. Those who can ride can hone their skills in group or individual training. We'll teach you the basics, and if you'd like, we'll also teach you how to jump in the snow park!
Sure! Select the Camps category and choose to stay in apartments. We don't offer accommodation in hotel rooms, which are typically double rooms, often with a double bed, or in 3/4-star TOP-class residences, where many beds are double beds.
On our trips, you'll meet people from day one, with whom you'll form a harmonious group and experience the adventure of a lifetime. This is facilitated by team-building games, shared events, training sessions, and skiing. We look forward to seeing you!
We have created a checklist especially for you, which is worth checking before each trip (also be sure to check out our Guide):
Riding equipment - skis/snowboard (if you don't have your own equipment, you can use our rental service)
ski/snowboard boots
ski poles
goggles
helmet
gloves
riding jacket and pants
thermal underwear
a face scarf that protects against wind and snow
ski socks
protective lipstick
Hat
warm shoes with non-slip soles
required documents
EHIC card
sunglasses
cream with a high filter
towels
medications if you are taking any
painkillers
We'll provide you with the meeting point and exact departure time via email approximately 5 days before departure. However, in each offer, we'll specify the cities, locations, and departure times we plan to depart from. Example locations:
Warsaw - parking lot under the Palace of Culture and Science - Plac Defilad
Łódź - BP gas station near KFC, Kątna Street 1
Katowice - bus station, Sądowa Street 5
Wrocław - bus station, Sucha Street 1
Kraków - 66 Pasternik Street, Arge gas station on the right side when leaving Kraków towards the A4 motorway
Poznań - Franowo, Szwedzka 2 near the McDonald's restaurant
Gdańsk - Orlen/KFC Gas Station, Miałki Szlak 14
When booking together, please select the same departure city. However, if you wish to stay together but travel from different cities, we make exceptions. Please let us know after booking. However, please note that in this case, you may be placed on different buses.
All our participants on winter trips are covered by our insurance policy. This is a requirement for traveling with us. This is dictated directly by the Tourist Services Act, which stipulates that tourists must be properly insured. Therefore, for ski trips, such insurance is essential. During the registration process, we do not verify other policies of our participants, either in terms of content, rates, or whether the policy will be valid for the entire duration of the trip.
Our offers include accommodations with a full Basic apartment. You can almost always improve your stay by choosing to stay with fewer people. To check prices, simply click the "Book -> Group Booking" button, and you'll see a full list of available options. We recommend booking the entire apartment, thus guaranteeing your specific apartment in advance. Please note that the participant's details must be accurate. If you provide false information, the prepayment will be required for all guests, and the person who actually goes on the trip will not be eligible for the "Earlier Cheaper" promotion. If you don't know who or how many people you want to travel with, you can always book individual accommodations (adults only). However, remember that once the apartment is fully booked, you will be able to choose from the currently available apartments.
